SofiaAlvarez

B.S. Industrial and Systems Engineering

Tecnológico de Monterrey · Monterrey

Ingeniería Industrial y de Sistemas at Tec de Monterrey. Capstone on queue times for a campus service desk.

• Campus Monterrey

Associate Product Manager

Mercado Libre · Mexico City

Associate product manager on Mercado Pago in Mexico. In-person payments for merchants: the QR code a buyer scans at the counter.

• Shipped Mercado Pago QR for Mexican merchants
• Defined the receipt screen a cashier could read in a shop

Mercado Pago QR in Mexico

Mercado Pago · Mexico City

Mercado Pago’s QR let a buyer pay a Mexican merchant from the Mercado Pago app. Sofia owned the merchant setup flow.

• Merchant activation measured in the first week of the pilot

MBA

MIT Sloan School of Management · Cambridge, Massachusetts

MBA at MIT Sloan. Enterprise Management track, with a product lab on marketplace liquidity.

• Enterprise Management track

Product Manager, Uber Eats

Uber · Mexico City

Product manager for Uber Eats in Mexico. Restaurant onboarding and the pickup instructions a courier sees on the street.

• Shortened restaurant onboarding for new Eats partners in Mexico City
• Rewrote pickup notes so couriers could find a counter without calling

Product Strategy

Reforge · Remote

Reforge’s Product Strategy program, taken while at Uber. Used the retention work on a cohort of new Eats restaurants.

Product Lead

Notion · Mexico City

Product lead on first-run for Notion AI. The empty page, the first prompt, and the moment a new person understands the assistant is in the document.

• Owns onboarding for Notion AI’s public release
• Shipped localized empty states for Spanish-language workspaces

Notion AI public release

Notion · Mexico City

Notion AI opened to the public in early 2023. Sofia led the onboarding path: the first prompt, the examples, and the upgrade screen.

• Spanish empty states shipped in the same release window